BY POSTING ON ANY MEDTRUM SOCIAL MEDIA SITE YOU AGREE TO THESE TERMS.

IMPORTANT: IF YOU HAVE ENCOUNTERED AN ADVERSE EVENT, OR PRODUCT COMPLAINT, CONTACT YOUR LOCAL FUDINGSEN AFFILIATE OR DISTRIBUTION PARTNER DIRECTLY. OUR SOCIAL MEDIA CHANNELS ARE NOT INTENDED FOR THIS TYPE OF COMMUNICATION.

Fudingsen is dedicated to simplifying diabetes for people from around the world. We have created social media communities to engage with our stakeholders, foster discussion and learn about your experience. Our communities may contain posts by third parties. As such, we are not responsible for their content or opinions, and we reserve the right to remove any comment or content for any reason.

We look forward to an open communication with you; however, as you participate on our social media communities, please keep the following things in mind:

Comments Seeking or Containing Medical Advice

Please remember that this is not an official outlet for medical advice and is not intended to act as a replacement for advice from your doctor. Medtrum does not provide medical diagnosis, treatment or otherwise engage in the practice of medicine, and information on our social media communities should not be considered medical advice. If you are experiencing a medical problem, please consult a health care professional for diagnosis and treatment.

Comments or Questions About Products and Therapies

If you post a question related to a product or therapy, we may have to take the conversation offline to gather more information.

Comments That May Involve a Potential Product Complaint

As a medical device manufacturer, we strive to design products that are safe and benefit patients and health care providers. If a comment infers that there may be a problem with our product, we may contact you to investigate the nature of the complaint according to our company’s policies.

Comments About Unapproved Uses of Products

We do not promote or encourage the use of our products for unapproved uses. Accordingly, we may remove comments about the use of our products in a manner that is inconsistent with the product’s approved labeling.

Comments Containing Personally Identifiable Information

We may remove comments or posts that contain personal information about you or someone you know, including phone number, address, email, date of birth, or other personally identifiable information. It may be better instead for us to have a private dialogue about your issue through email or telephone conversation.

Comments Containing Vulgarity

Fudingsen wants to provide a respectful and welcoming community for all and may remove comments that use profanity, hate speech or other offensive language.

Comments That Are Off-Topic

We want it to be easy for our followers to find relevant and useful information. Sometimes comments are posted that are off-topic, make unsupported accusations or claims, contain misleading information, promote the buying and selling of goods or services or spam. We reserve the right to remove these comments if they deter from our community’s intent.

The Framework

Because of the evolving nature of social media platforms, these guidelines do not attempt to name every current and emerging platform. Rather, they apply to those cited and any other online platform available and emerging, including social networking sites and sites with user-generated content. Examples include, but are not limited to the following: Twitter, Instagram, YouTube, Facebook, Flickr, LinkedIn, Blogs.

• Fudingsen has opened publicly facing pages on social media sites for viewing content and/or videos and posting comments about Medtrum. These social media sites include but are not limited to various blogs, bulletin boards, networks, multi-media and news media sites or other user generated content sites (“Medtrum-Hosted Media Site”). By accessing, viewing and/or posting any content related directly or indirectly to Medtrum on any Medtrum-Hosted Media Site on the internet, you accept, without limitation or qualification, the following terms of use. If you do not agree to the terms of this Policy, you may not view or post any content to any Medtrum-Hosted Media Sites on the internet. Your use of Medtrum-Hosted Media Sites is acceptance of this Policy and has the same effect as if you had actually physically signed an agreement.

• By posting any content on any Medtrum-Hosted Media Site, you grant to Medtrum the irrevocable right to reproduce, distribute, publish and display such content for any Medtrum purpose.

• As a guest posting content to any Medtrum-Hosted Media Site on the internet, you agree that you will not: (i) violate any local, state, federal, and international laws and regulations, including but not limited to copyright and intellectual property rights laws, disclosures, and not reveal proprietary financial, patient care, or similar sensitive or private content, regarding any content that you send or receive via this Policy; (ii)transmit any material (by uploading, posting, email or otherwise) that is unlawful, disruptive, threatening, profane, abusive, harassing, embarrassing, tortious, defamatory, obscene, libellous, or is an invasion of another's privacy, is hateful or racially, ethnically or otherwise objectionable as solely determined in Medtrum’s discretion; (iii) impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity;(iv) transmit any material (by uploading, posting, email or otherwise) that you do not have a right to make available under any law or under contractual or fiduciary relationships; (v)transmit any material (by uploading, posting, email or otherwise) that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party; (vi)transmit (by uploading, posting, email or otherwise) any unsolicited or unauthorized advertising (including advertising of non-Medtrum services or products), promotional materials, 'junk mail,' 'spam,' 'chain letters,' 'pyramid schemes' or any other form of solicitation;(vii) transmit any material (by uploading, posting, email or otherwise) that contains software viruses, worms, disabling code, or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (viii)harass another; or (ix)collect or store, or attempt to collect or store, personal data about third parties without their knowledge or consent; or to share confidential pricing information of any party.

• Fudingsen reserves the right to monitor, prohibit, restrict, block, suspend, terminate, delete, or discontinue your access to any Medtrum-Hosted Media Site, at any time, without notice and for any reason and in its sole discretion. Medtrum may remove, delete, block, filter or restrict by any other means any materials in Medtrum’s sole discretion. You understand and agree that Medtrum may disclose your communications and activities with Medtrum in response to lawful requests by governmental authoritiesor for the protection of Medtrum rights. You agree that in the event that Medtrum exercises any of its rights hereunder for any reason, Medtrum will have no liability to you.

• You shall defend, indemnify, and hold Medtrum and its corporate affiliates and their respective officers, directors, employees, contractors, agents, successors and assigns harmless from and against, and shall promptly reimburse them for, any and all losses, claims, damages, settlements, costs, and liabilities of any nature whatsoever (including reasonable attorneys' fees) to which any of them may become subject arising out of, based upon, as a result of, or in any way connected with, your posting of any content to a Medtrum-Hosted Media Site, any third party claims of infringement or any breach of this Policy.

• You expressly acknowledge that you assume all responsibility related to the security, privacy, and confidentiality risks inherent in sending any content over the internet. By its very nature, a website and the internet cannot be absolutely protected against intentional or malicious intrusion attempts. Medtrum does not control the third party sites and the internet over which you may choose to send confidential personal or health information or other content and, therefore, Medtrum does not warrant any safeguard against any such interceptions or compromises to your information. When posting any content on an internet site, you should think carefully about your own privacy in disclosing detailed or private information about yourself and your family.

• THIS POLICY MAY BE UPDATED AT ANY TIME WITHOUT NOTICE, AND EACH TIME A USER ACCESSES A SOCIAL NETWORKING SITE, THE NEW POLICY WILL GOVERN, USAGE, EFFECTIVE UPON POSTING. To remain in compliance, Medtrum suggests that you review the Policy, as well as the other website policies, at regular intervals. By continuing to post any content after such new terms are posted, you accept and agree to any and all such modifications to this Policy.

• Date of preparation: November 26, 2024